Special Handling

There are certain items that may be shipped via Air, but require extra care due to their sensitive nature.

Items with Special Handling are listed as follows:

AUTO PARTS & ACCESSORIES
Motor vehicle parts (car, motorcycle, bike, etc.). Must be brand new, and max 24x18x9 inches
OVERSIZED ITEMS
Any item with a measurement over 24x18x18 inches
TELECOMMUNICATION EQUIPMENT
Mobile phones, 2-Way Radios, CB Radios
Must be brand new and in its sealed, original packaging.

As a rule of thumb, the following guidelines apply:

  • Items must be in their original packaging.
  • Items are subject to the Philippine Bureau of Customs commercial quantity rule, which states that no more than 12 pieces of the same item may be shipped. Please note that this rule applies to all items, regardless of whether they are classified as requiring special handling or not.
  • Off-size items, defined as any item that does not fit a box measuring 18 x 18 x 24 inches, fall under this category.
  • Shipping Fees are inclusive of duties and taxes.

Reminder:

We can't ship these under any circumstances.
  • Flammable & Dangerous Goods

  • Animals & Plants

  • Guns, Ammunitions & Weapons

  • Raw Materials

  • Monetary, Bank Notes & Other Valuables

  • Automotive parts & accessories – either used or measuring over 18x24x9

  • Perishable Items, Food, Medicine & Liquid Items

  • Size Restrictions

  • Items in Commercial Quantity (13 or more items)

View our list of Prohibited items here.